Privacy Policy for PlanAdvisor.co.uk
Last Updated: February 20, 2025
1. Introduction
Plan Advisor (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit and use our website, https://planadvisor.co.uk (the “Site”). We comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our Site.
2. Information We Collect
Personal Data:
- Contact Information: Name, email address, telephone number, and postal address when you contact us via forms or subscribe to our newsletters.
- Account Information: If you register on our Site, we may collect a username, password, and profile information.
- Inquiry Details: Any other information you voluntarily provide when requesting quotes or other services.
Non-Personal Data:
- Usage Data: Information automatically collected when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience and gather usage data. For more information, see our Cookie Policy.
3. How We Use Your Information
We use the collected data for the following purposes:
- Provide and Maintain our Services: To operate our Site and deliver our planning and development services.
- Communication: To respond to inquiries, provide customer support, and send updates or marketing communications (if you have opted in).
- Improvement and Analytics: To monitor and analyze usage and trends to improve the Site and our services.
- Legal Compliance: To comply with applicable legal obligations and protect our rights and the rights of our users.
4. Cookies and Tracking Technologies
Our Site uses cookies to improve your experience and analyze Site traffic. Cookies are small text files stored on your device. We use both session and persistent cookies. You can manage cookie preferences through your browser settings; however, disabling cookies may affect your experience on our Site. For further details, please refer to our Cookie Policy.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances:
- Service Providers: We may share data with third-party vendors who assist in operating our Site or delivering services (e.g., hosting, email services). These vendors are obligated to protect your data.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to continued protection by this policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data will be securely deleted or anonymised.
8. Your Rights and Choices
Under GDPR and the UK Data Protection Act, you have rights regarding your personal data. These include:
- Access: Request access to the data we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete information.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restrictions on processing your data in certain circumstances.
- Data Portability: Request transfer of your data to another party.
- Objection: Object to certain types of processing, such as direct marketing.
To exercise your rights, please contact us using the details provided below.
9. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through any method shown below:
Email: [email protected]